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FAQ

Q: What is an Interior Designer?

A: An alien creature that feeds on color and architectural conundrums. They come in a variety of skin tones but all of them have an unnatural love of making your house look more put together than you ever thought it could.

Q: Will this be like the shows I see on HGTV

A: Considering we don't have to artificially create more drama for higher ratings? No. Sorry.

Q: Will I get a big reveal or an install day?

A: That entirely depends on you. Most of our clients continue to live in their homes during the process, so a "big reveal" isn't feasible. As for an install day, sometimes it is possible, sometimes it isn't. Products are chosen, purchased, and shipped at different times and there are occasionally difficulties with the shipping and receiving. Whenever possible, I will try and combine installations into one day, but that will usually still leave us waiting on something small. Because life sucks that way.

The Designers

• What does an interior designer do?
Why should I hire an interior designer?

• When should I hire an interior designer?
• How do I choose the right designer for me?
• Why should I hire you?
• What is your style?
• What experience do you have?
Can an interior designer buy more than I can?

Yes. We have access to vendors and products that will not sell to the public. We also get a better price on many things.
Can I buy something the designer does not source?

Yes, but is recommended that you speak with the designer about it to ensure that the item works with the rest of the design.
• Can I see more samples of your work?
• What cities do you work in?
How far would you travel for a project?
• I live outside of the [your location] area can you still work for me?
• Can you work with me if I’m based in another country?
• How qualified are your interior designers?
• Why you instead of an in-store decorator?
• Can you provide references?
• Do you work with other trade professionals?

The Process

• Hiring an interior designer: How does it work?
• What is the sequence of phases that my design project will go through?
• How do we get started?
What should I do before I contact an interior designer?

• What happens at the first consultation?
• What should I ask at the first meeting?
How do I prepare for my initial consultation with an interior designer?

There are three things that you really need during the consultation: a specific area you want worked on (however large or small that may be), an approximate budget, and a list of questions for the designer. The initial consultation is for getting to know each other, trading information, and seeing if our visions for your space mesh.
• How long will the first meeting last?
How long will our project take?

This depends on quite a few factors, including your project. Just know that nothing can happen overnight. Right now, everything is taking much longer than it should due to a lack of labor. There will be things outside our control, and we will keep you informed of any changes or abnormalities in the timing of your project.
• How involved in the process will I need to be?
• Will I be working one-to-one with a designer?
• How do you show the final design?
What if I am unhappy with your designs?

This is an issue that we work very hard to avoid. The only way to do so is if everyone involved is open and honest. During the design phase, let us know if you are unsure about any of the pieces. If there is a problem during the construction or installation process, say the color of the tile looks wrong in the space or the table's finish is clashing with another item, we can and will work with you to solve the problem. Many times, however, the client will become unhappy with the design after choosing to change it against our recommendations. Be honest with us, because we are honest with you.

Services

• What type of projects can you do?
Do we need to use your contractor or architect?

No, not at all. While we have many wonderful contacts in the area, Sacramento is a large region. You may know people that we do not and already have a relationship with them. That is perfectly understandable. If there is a gap in expertise, however, know that we have a wide variety of connections in the industry, including through groups like NKBA and NARI.
• Can you manage the entire project?

TLN Interiors is a full-service interior design company. We can manage the entire project, but it is not a part of our standard design contract and fees. Please know that it is a service and we do charge for it.
• What other services do you offer clients?
• Is any project too small?
• What is the largest type of project you can work on?
• Do I need a designer if I only want help with new furniture?
• How are purchases for the project handled?
• Do you have a specialty?

Fees and Regulations

Is there a contract?

Yes. We have a contract in order to protect both the client and the company. It will outline the expected number of hours needed to complete the contract or the flat fee. If the scope of the project changes or additional hours are required, a new contract will be drawn up. 
• Are interior designers required to be licensed?
• What guarantees do you give?
• Can you help us comply with Health & Safety legislation?
• Isn’t hiring a designer very expensive?
• How can an interior designer save me money?
How do you charge?

I charge either by the hour or as a flat fee. After we discuss your project together, I will present the option that I believe best suits you and your project. If that changes, we will reaccess.
• What will our project cost?
• How do I work out a budget?
• Do I have to make purchases through you?
Do you charge for your first meeting?

Yes. Just like any other professional service, we value our time.
Why do you have a design fee and purchasing fee on the product?
Why is there an interior design fee and a separate charge for project management?

These are two separate jobs. Technically speaking, design services are just that, design services. You may commission a painting from an artist, but they are not required to be there for the framing and installation. Those are separate services. Similarly, TLN Interiors charges separately for the time it takes to stay in communication and control of your project. Does this benefit us? Yes, but it is not strictly necessary.
• How much will you charge to come to my home?
• Do you offer discounts for multiples rooms?

More Frequently Asked Questions

• Where do you get your furniture?
What is the difference between an interior designer and an interior decorator?

We have a lovely blog article about that—click here to read it—but, at its core, it is about education. Interior decorators do not require one, but interior designers do.
• What if the designer imposes their ideas instead of getting my personal taste?
• Do I have to use a designer’s services for everything, or just as needed?
• Why do I need an interior designer if I already have an architect?
• How do I know I will get an interior designer that designs in the style I like?
I don’t know what style I want – can you still help?

Absolutely! Many people are unaware of their personal style, but that is okay. It is the job of a designer to make your home suit your wants and needs.
• What if an interior designer suggests a style I don’t like?
Would you consider using eco-friendly and sustainable materials?

That is always a consideration. We prefer to use items that have a long life expectancy or are upcycled, but we also know that this isn't always possible. While this is not our specialty, it is within our wheelhouse.
• Can you integrate my favorite pieces of furniture or accessories into the design?
• What is a mood board and sample board?
• Do you have fabric and wallpaper books to choose from?
• What are your company Terms and Conditions?